| Service As is the case for most of Ukraine's formerly soviet neighbors,
the national food sector is still struggling to redefine its livelihood as dependent on
the quality of service it provides. Service in all restaurants has improved markedly in
the last three years. However, the pererva (midday break), once a tradition in
Western restaurants to accommodate the switch from the lunch to dinner shift, is still an
institution in many Ukrainian eateries. Wherever possible, break hours have been noted,
but they can change, so it may be worth calling ahead to make sure you will be served in
mid-afternoon.
Your Order
The average Ukrainian menu can read like a grocery
list: 150 grams of pickled mushrooms, 200 grams of fried potatoes, 150 grams of chicken cutlet,
and 50 grams of garnish. You'll find each of your options clearly laid out for you - great for
those carefully monitoring their diet, but otherwise a bit puzzling. You should look at
this as a rare opportunity to choose in a post-soviet society. Unfortunately some menus
are a little vague as to whether the prices given are per portion or per weight. So if you
only have a limited amount of local currency, it's probably worth asking before you
order.
Your Bill
There are several curious aspects to a typical
Ukrainian bill.
The first is that bread, fruit baskets, and even butter or cream which in other places
might be complimentary can appear on the bill with inflated prices attached: to avoid this
unpleasant surprise, inquire before consuming such 'gifts'.
The second is a 5-10% charge at the end. Be assured: this is not, as yet, a tax. This is
the service charge, and you can freely tip in addition - or not - depending on how happy
you are about the service provided.
And Remember: It is now officially legal only to accept payment
in the national currency. Still, many restaurants will exchange foreign currency, though
often not at preferred rates. It is best to ask up front whether hard currency is
accepted, and at what rate.
Dining out at a Ukrainian home
Ukrainian people are very hospitable and cordial. So, when eating at a Ukrainian home,
be prepared to eat whatever they serve you. And don't bother telling a Ukrainian that you
don't want any more food because they do not know the meaning of the word "No."
They'll probably serve wine or vodka to drink, so if you don't drink alcohol, ask politely
for juice or tea.
As for the food, it's very tasty. The special thing about Ukrainian Cuisine is that the
meat is as a rule fatty and oftentimes the potatoes are fried. |